A complaint ? Lost or found property ?

Do not hesitate to contact us !

The Taxis Directorate is the organisation in charge of the administrative management and control of taxis and rental cars with drivers in the Brussels-Capital Region.

If you want to contact us, you have several options:

Via the forms:

By e-mail: taxiservice@gob.brussels

On the toll-free number: 0800 94 001

At the following address:
Brussels Regional Public Service
Brussels Mobility Direction des taxis
Place Saint-Lazare 2
1035 Bruxelles

In order to be able to process your request, we require you to communicate the taxi identification number (composed of 4 digits) or vehicle registration number in order to be able to find the vehicle concerned among all those in circulation. That is why we invite you to ask for the printed ticket which shows the identification number for the taxi and the ride at the end of each ride. We insist on the fact that it must be a printed ticket and not a written receipt.